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Just click on any area within the knowledge zone to access best practice guidelines, and other key information, on a range of B2B Marketing & Communication topics.

Agencies

Holistic communications planning is about successfully transferring creative and strategic ideas across multiple media platforms without comprise. It’s about conversation convergence.

Call Centres

These guidelines have been developed to help ensure outbound campaigns are conducted with integrity in order that it remains a viable and attractive channel to market.

Data

The contents of this guide are about providing advice and guidance on how to raise standards above the minimum of what is legislatively demanded of us.

DM Production

The purpose of this document is to define a set of best practices in the commissioning and execution of direct mail production.

Email Marketing

Help stimulate the positive development of email as an effective marketing medium and reinforce the key legislative issues that clients should be aware of when using this medium.

Environment

Rosemary Smith, chairman of the DMA, offers five simple suggestions to tackle the environmental challenge.

Field Marketing

Established to promote high standards of ethics in field marketing via self-regulatory practices intended to complement the existing frameworks of national and international law.

Inserts

Inserts are one of the most powerful DM media available. They combine the creative power of direct mail with the reach and low cost of press – and for many DM advertisers, and others, they are the backbone of their campaigns.

Interactive

Find out about blogging, communities, search engine optimisation and guarding your B2B brand online.

Market Research

Research relies on the confidence of those involved that it is conducted honestly, objectively, without unwelcome intrusion and without harm to respondents.

Promotional Merchandise

Your guide to buying promotional merchandise and the power of promotional merchandise on sales.

Sales Promotions

Promotors are ultimately responsible for ensuring that all elements of a promotion are fulfilled in accordance with the rules of the promotion and requirements of both the law and the Code.

 

The Institute of Sales Promotion

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  • 9 Jul 2008
    This one day course will show you how to take the guess work out of B2B marketing in order to create campaigns that more intelligent, measurable and productive. ABBA Special Member Rate of £245 More...
 
  • The IDM has launched a new one-day course, The Essentials of B2B Marketing, which will run on 27 June and 22 October 2008 in London.
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